Best Practice Front of House skills - Friday 19th October 2018, 10am - 4pm

FOH2.jpg
FOH2.jpg
sale

Best Practice Front of House skills - Friday 19th October 2018, 10am - 4pm

120.00 150.00

Aims: To develop best practice customer service skills for engaging with patrons with learning disabilities and / or autism

Target audience: All front-facing staff, including box office, ushers, bar staff, reception etc.

Key points covered in the day:

  • An overview of learning disabilities and autism

  • Effective communication

  • Challenging behaviour

  • Accessible environment, accessible experience

  • An introduction to relaxed performances

Lunch and takeaway resource pack included.

Quantity:
Add to Cart