Consultancy and training for arts, culture and media organisations

Access All Areas' facilitators have over 10 years experience providing training to organisations such as the Roundhouse, the Royal Court and Lime Pictures (Hollyoaks).

Our learning disabled and autistic facilitators have experience working with BBCSkyChannel 4the National TheatreThe Almeida and multiple independent film and TV companies.

A selection of our most popular training options are below but we are happy to tailor training to meet your needs.

 
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Best practice Front of House skills

Aims: To develop best practice customer service skills for engaging with patrons with learning disabilities and / or autism

Target audience: All front-facing staff, including box office, ushers, bar staff, reception etc.

Key points covered in the day:

  • An overview of learning disabilities and autism

  • Effective communication

  • Challenging behaviour

  • Accessible environment, accessible experience

  • An introduction to relaxed performances

 
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An introduction to understanding learning disabilities and the autism spectrum

Aims: To give an overview of learning disabilities and the autism spectrum, and an introduction to effective and accessible communication

Target audience: All employees

Key points covered in the day:

  • What are learning disabilities? What is the autism spectrum?

  • Language dos and don’ts

  • Barriers for people with learning disabilities and/or autism

  • Introduction to effective communication

  • Introduction to learning disabled- and autism friendly environments

 
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An introduction to access

Aims: To develop understanding of the tenets of access, equal opportunity and reasonable adjustment

Target audience: All employees

Key points covered in the day:

  • An introduction to learning disabilities and autism

  • Access and barriers

  • Reasonable adjustment – what, why, how?

  • Policy review

  • Access Charters